bs789 Privacy Policy

01 Who We Are

bs789 is an online gaming platform operated for players in Bangladesh. The platform is accessible at bs789.org and through the bs789 Android mobile application. For the purposes of this Privacy Policy, "bs789", "we", "us", and "our" refer to the bs789 platform operator. "You" and "your" refer to any individual who accesses or uses the bs789 platform.

bs789 takes its responsibilities as a data controller seriously. We are committed to handling your personal information with care, transparency, and respect. If you have any questions about how your data is handled, you can reach us at any time at [email protected].

02 Data We Collect

bs789 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party service providers such as payment processors and identity verification services. Here is a breakdown of what we collect and why:

Information You Provide Directly

• Registration data: Full name, date of birth, phone number, and email address provided when you create your bs789 account.
• Identity verification documents: Government-issued photo ID, proof of address, and payment method documentation submitted during KYC verification.
• Payment information: Mobile financial service account numbers (bKash, Nagad, Rocket) used for deposits and withdrawals. bs789 does not store full card numbers or mobile banking PINs.
• Support communications: Messages, emails, and chat transcripts exchanged with the bs789 support team.
• Responsible gaming preferences: Deposit limits, session reminders, and self-exclusion requests you set through your account.

Information Collected Automatically

• Device information: Device type, operating system, browser type and version, and unique device identifiers.
• Usage data: Pages visited, games played, bet amounts, session duration, and in-platform navigation patterns.
• IP address and location data: Your IP address and approximate geographic location, used for fraud prevention and regulatory compliance.
• Cookies and tracking data: Session cookies, preference cookies, and analytics data. See Section 6 for full cookie details.

03 How We Use Your Data

bs789 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. Specifically, bs789 uses your data to:

• Create and manage your bs789 account and verify your identity.
• Process deposits and withdrawals via bKash, Nagad, and Rocket.
• Detect and prevent fraud, money laundering, and other illegal activity.
• Comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Provide customer support and resolve disputes or complaints.
• Send you transactional notifications such as deposit confirmations, withdrawal updates, and security alerts.
• Send you promotional offers and bonus notifications, where you have consented to receive marketing communications.
• Monitor and improve the performance, security, and user experience of the bs789 platform.
• Enforce the bs789 Terms and Conditions and other platform policies.
• Support responsible gaming tools such as deposit limits, session reminders, and self-exclusion.

bs789 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required for fraud prevention or regulatory compliance.

04 Legal Basis for Processing

bs789 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, payment information, and account activity is necessary to fulfil the contract between you and bs789 — that is, to provide you with access to the gaming platform and process your transactions.
• Legal obligation: bs789 is required by law to collect and retain certain data for AML compliance, KYC verification, and financial record-keeping. This processing is mandatory and cannot be opted out of.
• Legitimate interests: bs789 processes device data, IP addresses, and usage patterns on the basis of legitimate interests in fraud prevention, platform security, and service improvement. These interests do not override your fundamental privacy rights.
• Consent: Where bs789 sends you marketing communications or uses non-essential cookies, this is done on the basis of your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing and Disclosure

bs789 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

Payment Processors

To process your deposits and withdrawals, bs789 shares relevant payment information with bKash, Nagad, and Rocket. These providers operate under their own privacy policies and are bound by applicable financial regulations.

Identity Verification Providers

bs789 uses third-party KYC and identity verification services to confirm player identities and comply with AML regulations. These providers receive only the data necessary to complete the verification process and are contractually bound to handle it securely.

Fraud Prevention and Security

bs789 may share data with fraud detection services and cybersecurity providers to protect the platform and its players from fraudulent activity, account takeovers, and other security threats.

Legal and Regulatory Authorities

bs789 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of bs789, its players, or the public.

06 Cookies and Tracking

bs789 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is what we use and why:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: Remember your settings such as language preference and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help bs789 understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised where possible.
• Security and fraud detection cookies: Used to identify suspicious behaviour patterns and protect player accounts from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the bs789 platform, but some features may not work as smoothly. bs789 does not use third-party advertising cookies or cross-site tracking cookies.

07 Data Retention

bs789 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention periods for each data category are set out in the table in Section 2.

When your bs789 account is closed — whether at your request or by bs789 — your personal data is not immediately deleted. We are required by financial regulations to retain transaction records and identity verification documents for a minimum of five to seven years after account closure. After the applicable retention period expires, your data is securely deleted or anonymised.

If you request deletion of your data before the end of the applicable retention period, bs789 will delete all data that is not subject to a legal retention obligation and will restrict processing of the remaining data to compliance purposes only.

08 Data Security

bs789 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bs789 servers.
• Encrypted storage of sensitive data including passwords (hashed with bcrypt) and payment account references.
• Role-based access controls ensuring that only authorised bs789 staff can access player data, and only to the extent required for their role.
• Regular security audits and penetration testing of the bs789 platform.
• Real-time monitoring for suspicious login attempts, unusual transaction patterns, and other security anomalies.
• Two-factor authentication (2FA) available for all player accounts.

While bs789 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bs789 will notify affected players promptly and take immediate steps to contain and remediate the breach.

09 Your Privacy Rights

As a bs789 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request:

• Right of access: You can request a copy of all personal data bs789 holds about you. We will provide this within 30 days of receiving your request.
• Right to rectification: If any of your personal data held by bs789 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You can request that bs789 restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting prior processing.
• Right to object: You can object to processing based on legitimate interests, including profiling for fraud prevention purposes, where your individual circumstances warrant it.

bs789 will respond to all privacy rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

The bs789 platform is strictly for adults aged 18 and over. bs789 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created a bs789 account or provided personal data to bs789, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

bs789 uses age verification checks during registration and reserves the right to request additional proof of age at any time. Protecting minors from online gambling is a priority for bs789, and we cooperate fully with any investigation related to underage access.

11 Changes to This Privacy Policy

bs789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and/or an in-platform notification before the changes take effect.

The most current version of this Privacy Policy will always be available at bs789.org/privacy-policy. The "Last updated" date at the top of this page shows when the policy was most recently revised. Your continued use of the bs789 platform after any changes have been published constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bs789 handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 through the bs789 platform
• Response Time: Under 2 minutes for live chat; under 24 hours for email

For questions about our Terms and Conditions, visit the Terms and Conditions page. For responsible gaming tools and support, visit the Responsible Gaming page. For general questions, check the FAQ.